My first experience with this company and, so far, pleasantly surprised. Sceptically, I bid only ONCE! Twenty four hours later I got an email saying “congratulations”. Of course I didn’t think I’d won property with the bid I placed so I called(yes, real people answered!), spoke with Eva. She filled me in on the process and further steps for completing the transaction. And today I get an email about 10%off of next purchase with them! Seriously, I’m waiting for the other shoe to drop. It has to be a catch somewhere, but so far I think I’m going to be using my 10% discount offer.